Spotify is an essential service. It’s usurped iTunes as far as I’m concerned – I no longer sync any music to my iPhone. Music I want to look up in a whim is instantly available, playlists sync across my work and home computers, as well as my mobile devices. It’s convenient and wonderful.
But there is always this vague nagging sense of insecurity over my playlists that iTunes never gave me. I rely on a wifi connection to listen to music, or the ability to sync music to make it available offline. Thankfully, Spotify has the latter feature.
Frighteningly, this important feature can be toggled in a clumsy split second:
The effect is instant. I’ve stood gutted on the treadmill watching a playlist become unplayable because I hit the button by accident.
I’m not sure why it’s a toggle. If I’ve decided a playlist should be available offline, it shouldn’t be that easy to reverse the decision, especially if syncing over a connection is involved – especially on mobile Spotify, where it’s difficult to predict my location, and if I’m listening to my iPhone I’m almost certainly not in an office with a good wifi connection. I definitely don’t need to see a button for it every time I load my Starred playlist.
I doubt Spotify has tested this with users. This is a small thing that really affects my enjoyment of the service.
Contributing to this problem: a recent update to the mobile app has broken syncing. In a previous update, toggling online/offline would instantly begin the syncing process for making music available offline, but now songs only become available once I’ve played them (usually over a mobile data connection).
- Keep the toggle, but add a confirmation screen as a safety net
- Keep the toggle, but allow some time to pass before activating the changes (in the scenario the toggle is hit by accident, it can be changed with no effect)
- Put the option for changing offline availability elsewhere
- Sync all my music at once when I’m connected to wifi
Please fix it, Spotify!